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Privacy Policy

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1. Introduction

Welcome to Primus Media Online („we,“ „our,“ or „us“). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and disclose your information when you visit our website and use our services, including scheduling consultations and making payments.

2. Information We Collect

We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our products and services.

  • Personal Data: Name, email address, and phone number.
  • Project Data: Information regarding your business, project goals, and estimated budget (provided via our booking forms).
  • Payment Data: We collect data necessary to process your payment if you make purchases, such as your payment instrument number (e.g., credit card number). All payment data is handled by Stripe. We do not store your credit card information on our servers.

3. How We Use Your Information

We process your information based on Contractual Necessity (to provide the services you requested) and Legitimate Interests (to improve our services and prevent fraud).

We use the information we collect to:

  • Facilitate account creation and logon process.
  • Schedule and manage consultations via Cal.com.
  • Process payments and prevent fraud via Stripe.
  • Communicate with you regarding project updates or support.
  • Comply with legal obligations and tax requirements.

4. Third-Party Processors

To provide an automated and professional experience, we share data with the following trusted third-party services:

  • Cal.com: For scheduling and appointment management. (Data: Name, Email, Project Details).
  • Stripe: For secure payment processing. (Data: Payment details, Billing address).
  • Google Workspace (Meet/Calendar): For video conferencing and internal scheduling.
  • Hostinger: For website hosting and email communication.
  • Wise (Wise Payments Limited): For processing direct bank transfers and international invoicing. (Data: Name, Bank Details, Billing Address).

5. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies (such as pixels and web beacons) to access or store information. These help us understand how you use our site, improve your experience, and assist in our marketing efforts.

  • Essential Cookies: Necessary for the website to function, including secure payment processing via Stripe and appointment scheduling via Cal.com.
  • Marketing & Analytics Pixels: We use tracking pixels from the following third parties to measure conversions and build targeted advertising audiences:
    • Google Analytics & Google Ads: To track website traffic and ad performance.
    • Meta Pixel (Facebook/Instagram): To measure ad effectiveness and build custom audiences.
    • LinkedIn Insight Tag: For B2B marketing analytics and professional demographic tracking.
    • TikTok Pixel: To analyze the performance of our video marketing campaigns.
  • How to Opt-Out: You can set your browser to refuse all or some browser cookies or to alert you when cookies are being sent. Additionally, you can visit the opt-out pages of the respective platforms (e.g., Google Ad Settings or Facebook Ad Preferences) to manage your advertising privacy.

Embedded content from other websites (e.g. Cal.com booking widget) behaves in the exact same way as if the visitor has visited the other website directly

6. International Data Transfers

As we serve clients in the EU, USA, and the Middle East, your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws (such as Standard Contractual Clauses for GDPR).

7. Your Privacy Rights

Depending on your location, you may have the following rights:

  • Access and Rectification: You can request a copy of your data or ask us to correct it.
  • Erasure (Right to be Forgotten): You can request that we delete your personal data.
  • Data Portability: You can request a transfer of your data to another service.
  • Withdrawal of Consent: You can withdraw your consent for data processing at any time.

To exercise these rights, please contact us at: contact@primusmedia.online

8. Security of Your Data

We implement appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please remember that no method of transmission over the internet is 100% secure.

9. Changes to This Policy

We may update this privacy policy from time to time. The updated version will be indicated by an updated „Revised“ date and will be effective as soon as it is accessible.

10. Contact Us

If you have questions or comments about this policy, you may contact us at:
Primus Media Online
Email: contact@primusmedia.online
Address: Sofia, Bulgaria

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